Ken's ken

Over the past few weeks I have been holding one-on-one conversations with a number of senior business leaders as part of some research I am doing to support some writing I have planned.  So far I have conducted just shy of 20 of these interviews and in well over half I found myself making notes … Continue reading →

We all understand the importance of having managers as the key link in the communication process. But, we often struggle when trying to turn the ideal into reality. One of our primary roles as communicators is to ensure that managers are well supported so that they can succeed with what they are asked to accomplish. … Continue reading →

The 11 Laws of Internal Communication  A number of years back I developed what I felt were the 11 Laws of Internal Communication.  I’ve pulled them out of the drawer and reposted them here as I have started to wonder if perhaps it was time for a rethink.  Please share this with others who you … Continue reading →

Engage me if you can! It’s as easy as A, B, C Note:  I wrote this a number of years ago and was asked by a number of people recently for copies – thought it may be worth reposting.  (The original was part of an e-book produced by the Employee Engagement Network hosted by David … Continue reading →