Ken's ken
Employee Engagement
What more can I say? 9 Laws to overcome your communication breakdowns
Dianna Booher is a leading communication and relationship expert. In her recent book, “What More Can I Say? Why Communication Fails and What to Do About It?” she outlines and discusses these nine laws of success for effective communication: The Law of Trust vs. Distrust The Law of Collaboration vs. Monologue The Law of Simplicity vs. … Continue reading
Face to face…important but little understood!
Face to Face communications is recognized as the single most important vehicle organizations have at their disposal. At the same time, it may be the least understood. In working with clients we have come to understand that in most cases face to face communications is understood by most managers and communications staff to mean “yet … Continue reading
5 Big Steps to Rebuild Trust
Rebuilding trust when it has broken down takes time, energy and commitment. It also takes some focus. If your company is among the many that have trust issues to address, the following five areas of focus should be at the forefront of your actions: Make leadership visible. It seems we always start with this idea, … Continue reading
Six Keys to Communicating Internally
I am often asked what I believe to be the most important elements underlying good communications plan. My strong belief is that there are a few elements that we must consider and factor into each plan we develop – and if they are, (regardless of any tactical problems you may encounter) you will emerge with … Continue reading
Engagement from an Employee Perspective
Originally posted on Monday Musings: Work, Life and Leadership:
As per Webster’s dictionary, “Inspiration’ is an action or power that moves the intellect or the emotions.” Inspiration leads to discoveries and inventions; Einstein was inspired by a pocket compass at the age of five! Image source: Google Images In the midst of technological changes and dynamic environments,…
The New World of Work: Daily Finds
I’ve always looked for different ways to keep track of the numerous articles and ideas I come across on the web about the new world of work, employee engagement, applications of social media within organizations, workplace cultures, change and a host of other topics. As an experiment I am trying out Paper.li because it has … Continue reading
Its all About Culture (as this inforgraphic shows)
Underlying so much of a business’s ability to succeed links directly back to the culture within. From my perspective far too many companies simply allow their cultures to evolve, paying little attention to it and its impact on service, strategy achievement, change ability, attraction and retention of staff members and a horde of related factors. As … Continue reading
Engagement on the rise – Up 10% over last year!
Customer Experience Matters (a fab site well worth following) and Temkin Group has just released its 2013 Employee Benchmark Study and counter to the findings of similar research initiatives over the past couple of years they are showing an overall increase in engagement among employees of about 10% – a rather hefty and welcome improvement. … Continue reading
When everyone understands their role and contribution…what an interesting concept!
Intro….. This post from Karl Frederik Muller offer some wonderful insight into engagement that works – from top to bottom and across the companies he explores through two short case studies. The twist in these cases is a direct link to the work of each person to the bonus received by all. Some very interesting … Continue reading
What is Employee Engagement Anyway?
A couple of days ago I posted a couple of infographics I came across. This evening I found a third infographic explaining employee engagement on the HR Morning site that I think captures pretty much all that needs to be capture…from top to bottom this serves as a very effective tool and a big congrats is … Continue reading
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