Leadership

What more can I say? 9 Laws to overcome your communication breakdowns

Dianna Booher is a leading communication and relationship expert. In her recent book, “What More Can I Say? Why Communication Fails and What to Do About It?” she outlines and discusses these nine laws of success for effective communication: The Law of Trust vs. Distrust The Law of Collaboration vs. Monologue The Law of Simplicity vs. … Continue reading →

Face to face…important but little understood!

Face to Face communications is recognized as the single most important vehicle organizations have at their disposal. At the same time, it may be the least understood. In working with clients we have come to understand that in most cases face to face communications is understood by most managers and communications staff to mean “yet … Continue reading →

5 Big Steps to Rebuild Trust

Rebuilding trust when it has broken down takes time, energy and commitment. It also takes some focus. If your company is among the many that have trust issues to address, the following five areas of focus should be at the forefront of your actions: Make leadership visible. It seems we always start with this idea, … Continue reading →

Engagement from an Employee Perspective

Originally posted on Monday Musings: Work, Life and Leadership:
As per Webster’s dictionary, “Inspiration’ is an action or power that moves the intellect or the emotions.” Inspiration leads to discoveries and inventions; Einstein was inspired by a pocket compass at the age of five! Image source: Google Images In the midst of technological changes and dynamic environments,…

The New World of Work: Daily Finds

I’ve always looked for different ways to keep track of the numerous articles and ideas I come across on the web  about the new world of work, employee engagement, applications of social media within organizations, workplace cultures, change and a host of other topics. As an experiment I am trying out Paper.li because it has … Continue reading →

Its all About Culture (as this inforgraphic shows)

Underlying so much of a business’s ability to succeed links directly back to the culture within.  From my perspective far too many companies simply allow their cultures to evolve, paying little attention to it and its impact on service, strategy achievement, change ability, attraction and retention of staff members and a horde of related factors. As … Continue reading →

When everyone understands their role and contribution…what an interesting concept!

Intro….. This post from Karl Frederik Muller offer some wonderful insight into engagement that works – from top to bottom and across the companies he explores through two short case studies. The twist in these cases is a direct link to the work of each person to the bonus received by all. Some very interesting … Continue reading →

Dorothy’s words are such a great lead in to this piece from Randy Conley I couldn’t resist reposting it. I was especially taken by point 2 (Tech savviness of Millennials opening new doors) and point 4 (Knowing the Power of Community) and could not agree more with the notion put forward that leaders need to … Continue reading →

Getting Performance without Performance Management

I am a huge fan of The MIX (The Management Innovation Exchange) and am often left in awe of the thinking put forward.  Last fall they ran a grassroots hackathon with the focus on finding a new vision for performance management, more in line with a Management 2.0 world. I noticed yesterday that MIx had … Continue reading →

What drives the fear of losing control?

Hi all.  Let me start this short post by saying thanks to all of my followers who emailed or called to find out why I haven’t been posting much for the past few weeks.  I continue to be amazed at how we form relationships with people through blogs, tweets and on-line interactions.  From my perspective … Continue reading →