Underlying so much of a business’s ability to succeed links directly back to the culture within. From my perspective far too many companies simply allow their cultures to evolve, paying little attention to it and its impact on service, strategy achievement, change ability, attraction and retention of staff members and a horde of related factors. As … Continue reading
Customer Experience Matters (a fab site well worth following) and Temkin Group has just released its 2013 Employee Benchmark Study and counter to the findings of similar research initiatives over the past couple of years they are showing an overall increase in engagement among employees of about 10% – a rather hefty and welcome improvement. … Continue reading
Originally posted on Blanchard LeaderChat:
“Toto, I’ve a feeling we’re not in Kansas anymore.” ~ Dorothy, The Wizard of Oz Judy Garland’s line from The Wizard Oz could appropriately capture the feeling of many leaders when it comes to managing Millennials in the workplace – it’s a whole new world! Millennials, or Gen Y (born…
Man, you have to love the web! While doing some research for an article I am working on for a future post I stumbled across a fabulous report, completely off topic from what I was looking for. Produced by PSFK, a New York based consultancy , the piece explores trends that are shaping the future of … Continue reading
I am a huge fan of The MIX (The Management Innovation Exchange) and am often left in awe of the thinking put forward. Last fall they ran a grassroots hackathon with the focus on finding a new vision for performance management, more in line with a Management 2.0 world. I noticed yesterday that MIx had … Continue reading
Join me January 17, 2012 for a Free Webcast hosted by INXPO Bringing your Internal Communications into the New World of Work Hosted by INXPO | Featuring Ken Milloy As a webcast participant you will be able to contribute to books development as we explore: the shift in workplace needs and expectations the role social … Continue reading
I’m always on the watch for developments in the world of Facebook and LinkedIn as I have come to believe that it won’t belong until a hybrid of the two will serve as the organizational structure of the future. And that may well have become one big step closer to reality for those not yet … Continue reading
Dear Mr. CEO Thanks for sending me the article on why people leave companies. It seems a perfect discussion point for our upcoming meeting given all we have been talking about and your recent engagement scores. I think you will agree we have discussed endlessly the points about bureaucracy, passion, development and growth and pretty … Continue reading
Well, here we are just days away from Christmas and the time has come for me to write a final post until after Christmas, perhaps a few days longer. I had planned on writing a piece on building a community inside your company through storytelling. That’s going to wait for another day. I’ve decided instead … Continue reading
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