Contactual: Your Virtual Call Center Software Solution – [ZZZPtitleZZZ]. Engagement is difficult enough to achieve in an environment where employees are physically close together…as the new world of work continues to take shape there is a significant trend towards “virtual employees” and the need for engagement is equally important. Cynthia Phillips, VP of Marketing and … Continue reading
The Impact of Trust on Organizational Performance : HRVoice.org. HRMA BC has just released the findings of a new study on the impact of trust…on first glance I had to applaud the clarity of the report: employees who feel trusted by their organization become more willing to accept responsibility for their organizations performance and… …the … Continue reading
A new report from The Economist Intelligence Unit and The Hay Group – Re-engaging with Engagement – offers some extremely insight into the world of engagement from the perspective of the C-Suite. This short summary may well be this quote from the report: A sizeable discrepancy exists between what companies say about the perils of … Continue reading
