Face to Face communications is recognized as the single most important vehicle organizations have at their disposal. At the same time, it may be the least understood. In working with clients we have come to understand that in most cases face to face communications is understood by most managers and communications staff to mean “yet … Continue reading
Over the past few weeks I have been holding one-on-one conversations with a number of senior business leaders as part of some research I am doing to support some writing I have planned. So far I have conducted just shy of 20 of these interviews and in well over half I found myself making notes … Continue reading
We all understand the importance of having managers as the key link in the communication process. But, we often struggle when trying to turn the ideal into reality. One of our primary roles as communicators is to ensure that managers are well supported so that they can succeed with what they are asked to accomplish. … Continue reading
The 11 Laws of Internal Communication A number of years back I developed what I felt were the 11 Laws of Internal Communication. I’ve pulled them out of the drawer and reposted them here as I have started to wonder if perhaps it was time for a rethink. Please share this with others who you … Continue reading
Engage me if you can! It’s as easy as A, B, C Note: I wrote this a number of years ago and was asked by a number of people recently for copies – thought it may be worth reposting. (The original was part of an e-book produced by the Employee Engagement Network hosted by David … Continue reading
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